Careers

If you are interested in a career with Signal Technologies, please fill out our application. Current openings are listed below.

Service Technician

Job Title: Service Technician

Department: Service

Reports To: Service Manager

Job Summary: To diagnose, repair, service, and install products provided by Signal Technologies.

Key Responsibilities:

  • Ensure all activities are in alignment with Signal Technologies’ strategic plan and core values (SHINE)
  • Build goodwill with all Signal Technologies’ customers and teammates by being respectful, courteous, and friendly
  • Service, repair, install, and maintain all products provided by Signal Technologies in a professional, timely, and cost efficient manner
  • Provide documentation to detail all work done with billing forms to the office manager
  • Accurately document time and expenses and provide forms to the office manager on a timely basis
  • Assist customers and Signal Technologies teammates through phone support anytime during the normal business day and whenever “on-call”
  • Be available to travel to customer sites after hours and on the weekend when “on-call”
  • Service and maintain items that are provided by the company (computer, cell phone, and vehicle) and treat them responsibly
  • Efficiently plan travel in order to properly manage time and expenses
  • Maintain professional growth and continual education on products that relate to customer needs
  • Provide accurate prospect information to sales team
  • Proactively look for selling opportunities while servicing customers
  • Requests equipment and supplies for the purpose of maintaining inventory and ensuring the availability of items required to complete installations
  • Transports a variety of tools, equipment, and supplies for the purpose of ensuring the availability of materials required on-site

Required Education, Certifications, Experience, Skills:

  • High School Degree
  • 3+ year experience
  • Knowledge of low voltage electronics and networking
  • Valid Driver’s License

Terms:

  • Hourly
  • Paid Vacation and Holidays
  • Company Vehicle/Vehicle Allowance
  • Cell Phone
  • Some Overtime is Required
  • Overnight Travel 80%

Measures of Success:

  • Installation Efficiency
  • Customer Satisfaction
  • Service and Installation Quality
  • Capacity to maintain relationships with Signal Technologies teammates and customers
  • Accurate information provided to other members of the team

Process for Performance Review:

Performance reviews will be conducted annually

The Review will be administered in three parts:

  • Self Review
  • Manager’s Review
  • Peer to Peer Review

Apply For a Position

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